Account Management

Find step-by-step guides for managing your accounts in digital banking. Whether you need to check your balances, access statements, reset your password, or send a secure message, you’ll find detailed instructions here.

Your Accounts

• Viewing Your Account Information – Access your balances, account details, and transaction history
• Where Are My Accounts? – Troubleshoot why your accounts may not appear on the Home screen
• Viewing Your Account Activity – View, track, and manage all your scheduled and pending transactions
• eDocuments & Statements – Access statements online and switch to paperless delivery

Account Access & Security

• Resetting a Forgotten Password – Regain access to your account securely if you forget your password
• Linking an External Account – Connect accounts from other financial institutions for easy transfers

Communication

• Secure Messages – Send and receive secure messages through digital banking
• Configuring Account Alerts – Set up alerts to stay informed about account activity, payments, and security events

Need Help?

If you have questions about managing your accounts, we’re here to help. Contact us at (866) 626-6004, Monday–Friday, 9:00 AM–5:00 PM Pacific Time.