Account Management Hub

Account Management Find step-by-step guides for managing your accounts in digital banking. Whether you need to check your balances, access statements, reset your password, or...

Configuring Account Alerts

Configuring Account Alerts Account alerts help you stay on top of your banking activity by notifying you about important events and transactions. You can customize...

Where are my accounts?

Where Are My Accounts? Overview If you've logged in to your online banking and don't see your accounts listed on the Home screen, don't worry...

Romance Scams

Romance Scams: When Someone Online Isn't Who They Say They Are Overview It might be uncomfortable to think about, but romance scams are one of...

Mobile Check Deposit Guide

How to Deposit a Check Using Your Phone What Is Mobile Check Deposit? Mobile Check Deposit lets you deposit a check into your Bank of...

Wire Fraud

Wire Fraud and Business Email Compromise: Don't Send That Wire Overview Wire transfers are one of the fastest ways to move money — which is...

Mobile Banking Safely

Mobile Banking Safety: Protecting Yourself on Your Phone Overview Mobile banking is one of the most convenient ways to manage your money — you can...

Grandparent Scams

Grandparent Scams: When a "Family Emergency" Isn't Real Overview Imagine getting a phone call late at night. The voice on the other end sounds distressed...

Elder Financial Exploitation

Elder Financial Exploitation and Abuse What Is Elder Financial Exploitation? Elder financial exploitation happens when someone takes or misuses an older person's money, property, or...

Checking Washing Scams

Check Washing Scams: How to Protect Your Checks Overview If you still write checks — and many of our customers do — this page is...

After a Scam

  What to Do After a Scam: A Step-by-Step Guide Overview Discovering you've been scammed is a deeply unsettling experience. You may feel embarrassed, angry,...

Protecting Your Business From Email Compromise Attacks

Protecting Your Business from Email Compromise Attacks What Is Business Email Compromise and How Can I Protect My Company? Business Email Compromise (BEC) is a...

Viewing Your Account Information

Viewing Your Account Information Finding Your Account Information Your accounts are displayed right on the homepage when you log into digital banking. Here's everything you...

Transferring Funds

Transferring Funds Overview You can transfer funds between your Bank of Marin accounts. You can also make external transfers to or from an account you...

Stop Payment Requests

Request a Stop Payment What is a Stop Payment? A stop payment request allows you to prevent a check you've written or an automatic payment...

Secure Messages & Alerts

Secure Messages Secure Messaging The secure messaging feature allows you to communicate with Bank of Marin directly through digital banking. It's a safe way to...

Recognizing Phishing Emails and Text Messages

Recognizing Phishing Emails and Text Messages How Can I Recognize Phishing Emails and Text Messages? Phishing is when scammers send you emails or texts impersonating...

Preventing Account Takeovers

Preventing Account Takeovers What Is an Account Takeover and How Can I Prevent It? An account takeover is when a criminal gains access to your...

Managing Your Passwords Safely

Managing Your Passwords Safely How Can I Manage My Passwords Safely? Keeping track of passwords can be challenging, especially since we recommend using strong and...

Linking an External Account

Linking an External Account How to Link an External Account Linking an external account allows you to transfer money between your Bank of Marin accounts...

Identifying Fraudulent Phone Calls

  Identifying Fraudulent Phone Calls How Do I Know If a Phone Call is Really From the Bank? Fraudsters may call pretending to be bank...

How to Sign Up for Zelle® (Consumer Accounts Only)

  How to Sign Up for Zelle® Offered for Consumer Accounts Zelle® makes it easy to send money to friends and family directly from your...

eDocuments & Statements

eDocuments & Statements Viewing Your Statements You can access all your account statements and banking documents online through digital banking. How to View Statements Navigate...

Avoiding Zelle® and Payment App Scams

Avoiding Zelle® and Payment App Scams How Can I Avoid Zelle® and Payment App Scams? Zelle® (and similar payment apps like Venmo or Cash App)...

Activity Center

Viewing Your Account Activity What is the Activity Center? The Activity Center is your centralized hub for managing all transactions that you've set up through...

Resetting a Forgotten Password

Resetting a Forgotten Password Overview If you forget your password and your account is not locked, you can use the Forgot Your Password option on...