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Security & Fraud Prevention

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Recognizing Phishing Emails and Text Messages

Spot fake emails and texts designed to steal your personal information.

 

Identifying Fraudulent Phone Calls

Know the signs of scam calls pretending to be from your bank.

 

Avoiding Zelle and Payment App Scams

Protect yourself from Zelle® and payment app fraud.

 

Preventing Account Takeovers

Keep criminals from gaining access to your accounts.

 

Managing Your Passwords Safely

Best practices for creating strong passwords and keeping them secure.

 

Protecting Your Business from Email Compromise

Defend your business against sophisticated email compromise attacks.

 

Wire Fraud and Business Email Compromise

Learn how criminals trick people into sending wire transfers and how to protect yourself.

 

Grandparent Scams

Recognize fake emergency calls from people pretending to be family members in crisis.

 

What to Do After a Scam

A step-by-step guide to recovering from fraud: who to call, how to report it, and how to protect yourself going forward.

 

Mobile Banking Safety

Protect yourself when banking from your phone with tips on app security, public Wi-Fi, and more.

 

Payments & Transfers

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Viewing Your Account Activity

View and manage all your pending and scheduled transactions.

 

Transferring Funds

Move money between your internal and external accounts.

 

Request a Stop Payment

Cancel a check or scheduled payment before it processes.

 

How to Sign Up for Zelle®

Step-by-step guide to registering for Zelle® payments.

 

How to Deposit a Check Using Your Phone

Step-by-step guide to depositing checks with your phone’s camera using Mobile Check Deposit.

 

Account Management

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Viewing Your Account Information

Access your balances, account details, and transaction history.

 

eDocuments & Statements

Access statements online and switch to paperless delivery.

 

Linking an External Account

Connect accounts from other financial institutions for easy transfers.

 

Secure Messages

Send secure messages and manage your notification preferences.

 

Configuring Account Alerts

Set up alerts to stay informed about account activity, payments, and security events.

 

Resetting a Forgotten Password

Regain access to your account securely if you forget your password.

 

Business Banking

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Protecting Your Business from Email Compromise Attacks

Identify and prevent business email compromise (BEC) attacks targeting your company.

 

Configuring Account Alerts

Stay informed about account activity in real time to catch suspicious transactions quickly.

 

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